UK based, with outstanding customer support (typical response is within minutes, unlike FH's hours!)
Not the cheapest, but if you rely on hosting, it's worth every penny.
They also have support forums at www.unitedforums.co.uk for more general queries, where staff reguarly post and help, if you feel a support ticket is probably overkill.
Tony Kammerer - Admin, United Communications Limited
UnitedHosting.co.uk - High Quality UK and USA based web hosting, reseller hosting, and managed clouds and dedicated servers.
UnitedForums.co.uk - Our lively customer community with over 40,000 posts!