(I am working on reception, doing 11-hour shifts to cover the Christmas break.)
Me: “Hello!”
Customer: “Good morning.”
(He hands me his membership cards.)
Me: “Are these for the gym?”
(We are a leisure centre so we have other facilities in the building, plus I don’t recognise him. We are a small centre and have our regulars.)
Customer: “Yes! And I am still waiting for you to say ‘Good Morning’ back!”
(He just glared at me and made me feel like a piece of crap. Out of nervousness, I laughed, then swiped his card, said ‘good morning,’ and took his debit card payment. He snatched the card out of my hand, grunted, and went off to the gym. I mouthed at my colleague who was standing behind him ‘what a dick!’ which made me feel better. No need for people to be like that.)
Me: “Hello!”
Customer: “Good morning.”
(He hands me his membership cards.)
Me: “Are these for the gym?”
(We are a leisure centre so we have other facilities in the building, plus I don’t recognise him. We are a small centre and have our regulars.)
Customer: “Yes! And I am still waiting for you to say ‘Good Morning’ back!”
(He just glared at me and made me feel like a piece of crap. Out of nervousness, I laughed, then swiped his card, said ‘good morning,’ and took his debit card payment. He snatched the card out of my hand, grunted, and went off to the gym. I mouthed at my colleague who was standing behind him ‘what a dick!’ which made me feel better. No need for people to be like that.)